Help / Support

Website / Ordering Questions

Q: I'm placing an order online. How much will it cost to ship to my home?

A: Shipping is FREE in the contiguous United States. For Hawaii, Alaska and Canada, standard shipping rates apply. Please contact us for a quote.


Q: What can I do if I’m having trouble placing an order online?

A: You can place an order offline. Here are your options:

1.) Call us at (616) 843-0493, Monday-Friday: 8:00 AM - 4:30 PM EST.

2.) Write uns an E-Mail Click here >> 


Q: Will my online order be confirmed after purchase?

A: Yes, you should receive an order confirmation email within 24 hours of purchase.


Q: Does lumaland offer additional fabric styles, colors, and choices beyond what I see on

A: If you can’t find something you love from the fabric and leather covers on our site, chat with us or contact your local store for more options.